This course introduces students to human-centered design approaches for innovative problem solving. Human-centered design (also known as design thinking) focuses on people and social contexts to solve ambiguous problems. Students will utilize fundamental concepts in design thinking, interactive design methods and processes, and hands-on projects and will learn how user research, synthesis, idea generation, and …
This course explores the possibilities, and responsibilities, of credit union leadership. How can students take the skills they have learned and WMCS and help implement better member service at their credit union? The course uses case studies from leaders and strategies in other fields to explore the role of leadership and strategy for credit union …
This interactive course summarizes the main results of the financial simulation exercises. Students will evaluate their team’s objectives and results from the simulation and then present their major learning areas from the exercise. This capstone course requires students to integrate skills from across the curriculum, including: economics, financial management, marketing, philosophy, strategy, and communication skills. …
This course uses recent research to present systematic techniques that individuals can use to increase creativity, innovative problem solving and design thinking. Through repeated individual and group activities, students will improve their capacity for developing innovative and entrepreneurial solutions to real-world issues. This two-part course requires students to complete a user-centric mini-project between sessions where …
Digital technologies and big data offer tremendous opportunities to for credit unions. This course explores the opportunities and difficulties facing widespread adoption and explores frameworks to think strategically about adopting and implementing digital transformation within credit unions. The course will explore the interplay between digital transformation and strategy, and the consequences of misalignment, using several …
This course focuses on the tools and frameworks of business decision-making and planning. The course uses examples from credit unions to help students develop the capability and strategic thinking to compare alternative strategies and propose business plans. The course also explores the role and methods of political advocacy for credit unions.
This course helps students discover the elements of a strategic market position. Students will understand the dynamics of strategy and develop the strategic management position for a credit union.
This course focuses on current challenges facing the credit union movement: from technological competition, to employee retention and motivation, to the post-pandemic economy and needs of our members. Students will work in teams during class times to identify ways managers can lead credit unions to respond to these current challenges. In addition to discussing current …