Courses

WCMS Courses

Credit Union Leadership

This course focuses on current challenges facing the credit union movement: from technological competition, to employee retention and motivation, to the post-pandemic economy and needs of our members. Students will work in teams during class times to identify ways managers can lead credit unions to respond to these current challenges.  In addition to discussing current …

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Negotiation Strategy

Presents theoretical principles and concepts from psychology, sociology, and economics to improve practical negotiations skills.  Class participants learn not only to enhance their individual abilities, but also to analyze contexts for the most effective application of these skills. Course includes experiential learning, i.e. negotiations simulations.

Executive Presentation Skills

This course explores how to effectively, authentically and consistently influence others.  Provides practical skills and techniques to improve day-to-day communication and build a personal brand and persuasive influence.  

Communications

This course presents the elements of effective communication with application to appropriate writing styles for business.  Students will develop appropriate communication styles to use when working with colleagues using various technological means.

Managing Legal Risks

This course examines enterprise risk management in legal decision making, focusing on fiduciary duties and human resources. Students will explore decision-making frameworks for evaluating mitigation strategies for legal risks.  Examples drawn from credit union experiences will allow students to practice making strategic decisions under legal risk.

Business Law

This course provides an introduction to business law from a practical legal standpoint, drawing from credit union experience. This course will focus on corporate and business law, establish a foundation for contract and tort law, and provide an introduction to human resources.

Organizational Behavior

This course covers the basic principles of organizational behavior and management, including how individuals make decisions and motivate others, how to influence groups, and how to exert leadership throughout an organization.

Managing the Human Resource

This course provides an overview of the tools and techniques of human resource management.  How do organizations attract, retain and empower their employee talent.  Students will also analyze how their credit union is organized, and the practices used for people management within the organization.