This course focuses on current challenges facing the credit union movement: from technological competition, to employee retention and motivation, to the post-pandemic economy and needs of our members. Students will work in teams during class times to identify ways managers can lead credit unions to respond to these current challenges. In addition to discussing current areas for credit union leadership, the course will discuss how students can prepare to engage the next generation of yet-to-be-seen problems that will require leadership within our credit unions to overcome. The course refines the capabilities of students to make strategic decisions, execute complex plans and motivate individuals and teams. Provides examples from other industries of successful directed innovation and change, as well as pitfalls to avoid for effective management.
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