Credit unions face pressures from many emerging technologies including blockchain, cryptocurrency, the metaverse, and artificial intelligence. Credit union leaders must also be prepared for unforeseen new technologies that will arise. While this course will provide a limited overview of current emerging technologies, the focus of the content is on how and when to effectively leverage technology …
The course explores underlying demographic and economic trends that will shape the financial services industry of the future. Students will explore historical episodes that have affected and shaped banks, savings and loan associations, and credit unions; and analyze how current trends may drastically alter financial services operations in the future. In addition to forecasting future …
Organizations must adapt as their business environment changes. How do leaders engage best practices and engage employees to plan for and execute change within the organization? This course builds on examples from other industries to help leaders identify best practices and problematic practices in preparing the organization to anticipate and respond to change.
This course explores the possibilities, and responsibilities, of credit union leadership. How can students take the skills they have learned and WMCS and help implement better member service at their credit union? The course uses case studies from leaders and strategies in other fields to explore the role of leadership and strategy for credit union …
This course requires students to use their financial training to lead a simulated credit union through several years of economic conditions based on actual historical events. Working in teams, students are required to allocated budget priorities, generate strategic plans and adjust to the economic environment to attain their uniquely determined goals. In addition to reinforcing …
An introduction to the basic foundations of marketing theory with application to credit union management. Explores customer preferences, branding and advertising channels, and the relationship between marketing and other functions of the credit union. Students will use marketing principles to propose strategies for their credit union.
The course explores the philosophical foundation for ethical decision making with application to business decisions. What are the responsibilities of business leaders to their customers, employees, business partners, community, government and to themselves? How to evaluate moral decision-making and the principles of moral choice.
This interactive course summarizes the main results of the financial simulation exercises. Students will evaluate their team’s objectives and results from the simulation and then present their major learning areas from the exercise. This capstone course requires students to integrate skills from across the curriculum, including: economics, financial management, marketing, philosophy, strategy, and communication skills. …
This course focuses on the tools and frameworks of business decision-making and planning. The course uses examples from credit unions to help students develop the capability and strategic thinking to compare alternative strategies and propose business plans. The course also explores the role and methods of political advocacy for credit unions.
Students in their final year of WCMS must create an educational presentation on a current topic in the financial services industry. Students develop a unique perspective on a contemporary challenge, and persuasively articulate their thesis to their peers. Student presentations are evaluated by two separate WCMS faculty members for both content and persuasiveness of argument. …